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Terms and Conditions

Last Updated: [08/07/2024]

Welcome to Stratford Sodas. By using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the Stratford Sodas (Companies House No. 13204839) website and the purchase of our products. By accessing or using our website, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, you must not use our website.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old to use our website and purchase our products.

  • Account: You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Prohibited Activities: You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use our website for any purposes related to marketing without our express written consent.

3. Products and Orders

  • Product Descriptions: We strive to ensure that the descriptions and images of our products are accurate and up-to-date. However, we do not warrant that the product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

  • Pricing: All prices are listed in GBP and are subject to change without notice. The price you pay for a product will be the price displayed on our website at the time you place your order.

  • Orders: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including stock availability, inaccuracies, or errors in product or pricing information.

4. Payment and Shipping

  • Payment: We accept payment through our secure payment processing system. By providing payment information, you represent and warrant that you are authorized to use the payment method.

  • Shipping: We aim to process and ship orders promptly. Shipping times may vary based on your location and the availability of the products. We are not responsible for delays caused by shipping carriers or customs clearance. All product pages & FAQs have our shipping times on them.

5. Returns, Cancellations and Refunds

  • Returns: If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange. The product must be in its original condition and packaging.

  • Refunds: Refunds will be processed within 14 days of receiving the returned product. The refund will be issued to the original payment method.

  • Shipping Costs: You are responsible for the shipping costs of returning the product, unless the product is defective or we made an error in your order.

  • Cancellations: Please contact us immediately if you wish to cancel an order, email katie@stratfordsodas.co.uk please put "CANCEL  ORDER *order number*" in the subject. If an order has been shipped buyer is responsible for the costs of returning the product.

6. Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Stratford Sodas or its content suppliers and is protected by international copyright and trademark laws.

  • License: You are granted a limited license to access and use our website for personal, non-commercial purposes. You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Stratford Sodas shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products. Our total liability to you for any claim arising out of or in connection with these Terms and Conditions shall not exceed the amount you paid for the products.

8. Indemnification

You agree to indemnify, defend, and hold harmless Stratford Sodas, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of our website or breach of these Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

 

Katie Stratford
Stratford Sodas, Lower Farm Lodge, North Littleton, WR11 8QW

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